3682) IT Executive / IT Engineer

Job Responsibilities

• Manage and maintain company computers, laptops, printers, scanners, and other IT equipment.
• Provide hardware and software technical support to employees.
• Install, configure, and troubleshoot Windows OS, MS Office, ERP software, and other applications.
• Manage and troubleshoot LAN, Wi-Fi, switches, routers, and network connectivity.
• Maintain user accounts, access rights, passwords, and IT assets.
• Provide IT support for ERP/MIS systems used in production, stores, purchase, accounts, HR, and other departments.
• Coordinate with ERP/software vendors for technical issues and system updates.
• Maintain data backup and basic IT security procedures.
• Monitor and maintain CCTV, biometric attendance, access-control systems, and other IT-related systems.
• Maintain proper records of IT assets, software licenses, and IT inventory.
• Ensure timely resolution of employee IT complaints and technical issues.
• Support data security, antivirus, firewall, and system updates.
• Assist in implementing new IT systems and technology projects.
• Maintain IT-related documentation, reports, and records.

Required Skills

• Good knowledge of Computer Hardware & Networking.
• Knowledge of Windows, MS Office, LAN/WAN, TCP/IP, Wi-Fi, and basic networking.
• Basic knowledge of ERP systems and database management.
• Troubleshooting and problem-solving skills.
• Good communication and coordination skills.
• Knowledge of CCTV and biometric systems will be an added advantage.