3551) Lead – HR & Administration

Department                       :               Human Resources & Administration
Reports To                          :               Manager – HR & Admin

Role Summary:

The Lead – HR & Administration will lead and oversee the Human Resources and Administrative functions of Business Unit to align people strategies with business objectives.

Key Responsibilities

A. Human Resources Leadership

1.       Talent Acquisition

• Oversee full-cycle recruitment and on-boarding to ensure quality talent and cultural fit.
• Implement robust induction and early engagement plan
• Maintain and regularly update a centralized job description repository.

2.       Learning & Development

• Create role-specific skill matrices and identify skill gaps through needs assessments.
• Execute annual training calendars covering technical, functional, and leadership development.
• Monitor training effectiveness using measurable outcomes and ROI frameworks.

3.       Performance Management

• Implement a SMART-based Performance Management System.
• Ensure cascading of organizational goals into individual and functional KPIs.
• Ensure completion of KRA setting and Mid-Term / Year End reviews as per the schedule.
• Encourage continuous feedback, check-ins, and real-time performance coaching.

4.       Employee Engagement & Wellbeing

• Lead initiatives to build a positive and engaging workplace culture.
• Formulate employee recognition frameworks, and wellness activities.
• Conduct periodic employee surveys and ensure follow-up actions.
• Establish and manage grievance redressal mechanisms.

5.      Payroll Management & HRIS

• Oversee end-to-end payroll processing with accuracy and statutory compliance.
• Manage leave, attendance, and HR master data through an integrated HRIS platform.
• Ensure timely compliance with PF, ESIC, PT, MLWF, and other statutory obligations.
• Develop HR dashboards for data-driven decision-making.
• Promote digital adoption across HR processes.

6.       Exit & Separation Management

• Manage all employee separation processes including resignation tracking, exit interviews, handovers, F&F, and compliance.
• Share exit insights with leadership for continuous improvement.
• Coordinate replacement planning in collaboration with Talent Acquisition.

7.       Facility & Housekeeping Management

• Oversee daily operations of all facilities including cleanliness, utilities, space planning, and upkeep.
• Monitor preventive and breakdown maintenance is scheduled and monitored.
• Oversee high standards of hygiene and cleanliness across all office and operational areas.
• Conduct regular inspections and vendor performance reviews.

8.       Centralized Systems & Automation

• Implement centralized systems for approvals, monitoring, and admin operations.
• Digitize workflows and integrate real-time dashboards and MIS.

9.        Safety & Risk Management

• Establish and enforce a comprehensive safety policy.
• Conduct regular safety training and audits (fire safety, chemical handling, first aid).
• Build a proactive safety culture across all sites and units.

10.       General Administration:

• Ensure all the admin related operations such as Security Management, Travel, Accommodation, Guest House and Communication are running smoothly along with necessary documentations.
• Oversee procurement and inventory of office supplies and cafeteria / pantry provisions.
• Event Management and necessary support to business for 
• Monitor infrastructure and coordinate vendor services for maintenance.